Shop is super clean. I was impressed both at the reception area and work area. Justin and Mike at the front desk were very pleasant and accommodating with regards to auto inquiries. They provided an overall check up ( no charge) on my vehicle focusing on what is major and minor, very detailed.The shuttle service was a big PLUS for me. Only big auto shops like Lexus and Mercedes dealership provide that service. The chauffeur, who is the owner (Doug), drops you at your home and back. I highly recommend this shop. I felt very valued as a customer.