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  • D&K Automotive Repair Update for September 18, 2017

    Posted on 18, September, 2017

    Hello D&K Customers, Friends and Family,

     

    Last week was busy here at D&K. We have now scheduled the contractors to come in and start working! It appears that we will be no longer here at the shop starting 9/20. But of course, we can still be reached by phone. We are going to be back at it in November at this point. 

     

    Paul is still answering every phone call to help all of you with anything you may need. Even if we cannot perform the work to your vehicle we can still guide you in the right direction to get your vehicle taken care of. 

     

    We had a great meeting with our behind-the-scenes partners last week as well. We met with Rena Rennebohm (our Service Advisor Coach), Ray Kunz (our business Coach) and Terra (our Repair Pal representative) to discuss our Grand Opening! We are excited to get back to helping all of you again. After all, that is what why we are here. 

     

    This past weekend Doug and I attended a Service Advisor training class! This class was all about how to serve you all better. Because when we return, we want to make sure that we give you the best service possible. We have learned over the years and was again reminded in this class that our customers care mostly about the service experience. 

     

    Have a great week!

     

    Thank you,

     

    R.J. Milnes

    General Manager

    D&K Auto Repair

    925-779-9242

    Fax 925-778-8374

  • D&K Automotive Repair Update for September 11, 2017

    Posted on 11, September, 2017

    Hello again D&K Customers, Friends and Family,

     

    Last week was again, very productive. Our shop is just about completely empty now. There's a counter, one computer (that I'm writing this on), two stools a folding table and one plastic chair, and that's it. We're working on our ninth year here at this location. So it's certainly odd to see it this empty. But in a couple of months, it will be full again and look even better!

     

    The restoration company is still here cleaning all of the items that can be cleaned and they will be here for at least the rest of the week. 

     

    This week we hope to start construction. We are waiting for more approvals from our insurance, which we should have today or tomorrow

     

    Thank you all for the continued support. Please call us if you have any questions or concerns. Paul is sitting by the phone waiting to help!

     

    Until next week,

     

    R.J. Milnes

    General Manager

    D&K Auto Repair

    925-779-9242

    Fax 925-778-8374

  • D&K Automotive Repair Update for September 5, 2017

    Posted on 05, September, 2017

    Hello again D&K Customers, Friends and Family,

     

    Here is this weeks update to you all. 

     

    Last week we had the most productive week yet. Our equipment has been almost all been inventoried and lots of items have been thrown away. The shop is now nearly bare and some demolition should start sometime this week. 

     

    The restoration crew is now cleaning all of the tools that are salvageable and they will start moving the rest of the things out into storage. It is kind of crazy to see this process happening first hand. 

     

    We're are still here to answer any and all questions. Paul will still be answering the phones from home. So please feel free to give us a ring with anything you all may need.

     

    Until next week!

     

    R.J. Milnes

    General Manager

    D&K Auto Repair

    925-779-9242

    Fax 925-778-8374

  • D&K Automotive Repair Update for August 29, 2017

    Posted on 29, August, 2017

    Hello D&K Customers, Friends and Family,

     

    Another update from us here at D&K Automotive Repair. 

     

    Last week we met with the restoration company and created a game plan to see how we are going to attack this project. The restoration company is first to come in and do inventory so the demo process can begin. Then we can start repairs to the building. 

     

    TODAY THEY ARE HERE AND WORKING! They have started doing an inventory of all of the items we have here. Doug even found the first repair order that was ever created! I have to say that it is kind of cool to see how things have changed over the years. 

     

    We can't be any more excited to have this project underway!

     

    Until next week. See you then!

     

    R.J. Milnes

    General Manager

    D&K Auto Repair

    925-779-9242

    Fax 925-778-8374

  • D&K Automotive Repair Update for August 23, 2017

    Posted on 23, August, 2017

    Hello again D&K Customers, Friends and Family,

     

    The contractor has been picked, and we have some approvals from the insurance companies involved. We found out yesterday that the restoration clean up crew can come in and start cleaning and evaluating the damaged equipment. This is the first step to get things underway. 

     

    Today the contractor will be out with the restoration company to develop a game plan for how they are going to attack this project. We are excited to get this thing going of course!

    It looks like it will now be November 2017 for our Grand Opening.

     

    Thank you all again for your continued support. We truly can't express what it means to know that you all are behind us. Please feel free to give us any feedback or ideas to improve your experiences here at D&K. After all, it is your opinions and ideas that make us better at what we do.

     

    Thanks again,

     

    R.J. Milnes

    General Manager

    D&K Auto Repair

    925-779-9242

    Fax 925-778-8374